We have an exciting opportunity to join Oliver Spencer's London team as an Assistant Store Manager at our store on Calvert Avenue, Shoreditch. We’re looking for someone who is passionate about menswear, is customer and sales focused to help us achieve a high level of customer service and is capable of taking initiative.

Your core responsibilities will be as follows:
· Maximise and drive retail sales contribution from Oliver Spencer, Calvert Avenue.
· Be an ambassador for Oliver Spencer and lead by example on and off the shop floor.

Your duties are as follows:

Sales + Marketing
· Drive and manage sales in-line with financial objectives set.
· Maintain a high-level of customer service; develop and encourage close relationships with key customers; encouraging loyalty and exceeding expectations.
· Monitor competitor and local activity to ensure the store proposition feels current and engaging.
· Work with head office to assist with retail marketing / communications calendar; planning customer and promotional events.
· Constantly looking at ways to drive traffic and maintain customer retention in-store.
· Assist with eCommerce order fulfilment; meeting and exceeding dispatch timeframes and provide exemplary service and communication with eCommerce customer and eCommerce team.

Operations
· Work to weekly, monthly, seasonal and annual brand / store objectives.
· Manage and oversee the presentation of the store, ensuring that it falls in line with brand VM expectations.
· Understand intricately how to operate retail EPOS system and other systems.

Staff Management
· Coordinate and motivate the team to provide a consistent, high level of customer service in-store.
· Help integrate and train new and existing sales staff on brand and product knowledge.
· Encourage feedback discussions with team to guarantee the circulation of information and improve the operations of the store and maintain a high-level of morale within the team.
· Inform the all company staff about events and activity in store and store staff of events and activity in the wider company.
· Lead by example towards all members of the retail team, on and off the shop floor.

The benefits we can offer you:
• Generous seasonal clothing allowance & staff discount
• Cycle to Work scheme
• Monthly team socials

This is a full-time role and your working hours will be Monday-Saturday 9.30am-6.30pm or Sunday 11.30am-5pm with 2 days off a week.

We have an exciting opportunity to join Oliver Spencer’s London retail team as a Part Time Sales Associate. We’re looking for motivated, entrepreneurial, energetic people to embody our ethos and be ambassadors for the brand, providing a first class customer experience. You will be passionate about building customer relationships, and an enthusiastic storyteller about our products. We work hard and have fun as a team in a retail environment that is always presenting new and exciting challenges. Everyone has a voice and an input into the success of the brand, which is what makes working at Oliver Spencer so unique. Does that sound like something you want to be a part of?

The benefits we can offer you:

• Rewarding commission structure
• Monthly & seasonal bonus scheme
• Generous seasonal clothing & Staff discount
• Cycle to Work Scheme
• Monthly team socials

Here’s what you’ll need:

• A passion for style, menswear, design, and the Oliver Spencer brand.
• Individual flair! The robots will have to wait.
• Flexibility, reliability and excellent communication skills.
• Experience providing exceptional customer service in a retail environment.

As a Sales Associate at Oliver Spencer, your core responsibilities will be as follows:

• Exceed expectations in customer service, providing a unique and special experience for new and returning customers.
• Understand the product and pay close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them on the shop floor to customers.
• Show excellent written and verbal communication with other members of staff and customers; making sure customer and store issues and enquiries are dealt with efficiently and fed back through the necessary channels.
• Ensure frequent stock replenishments are carried out from the stock room to ensure goods sold are available to re-sell.
• Help maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times.
• Assist with weekly deliveries of stock from the warehouse and other stores.

Your primary place of work will be at one of our stores on Lambs Conduit Street, Berwick Street, Chiltern Street, or Calvert Avenue. Your working hours will be 2-4 days per week, from 9:30 am to 6:30 pm on Monday to Saturday, or 11:30 am to 5:00 pm on Sunday.

To apply please email your CV and covering letter to careers@oliverspencer.co.uk

We are looking for a Marketing Assistant for our two luxury menswear brands, Oliver Spencer and Favourbrook. This role is integral in executing and coordinating a range of marketing initiatives designed to increase brand awareness, drive customer engagement, and support sales growth for both brands.

Marketing
- Assist in planning and executing brand marketing initiatives, including store events, activations, collaborations, and community partnerships that elevate visibility and drive engagement.
- Support website trading activity by building and optimising and merchandising collection pages, tagging products for improved navigation and cross-selling, and implementing SEO best practice across product titles, descriptions, and metadata.
- Produce competitor and market research reports to track trends, monitor category performance, and identify opportunities to strengthen brand positioning.
- Work with retail and wholesale teams to implement strategic marketing plans with key partners and accounts, ensuring consistent brand presentation and storytelling across all channels.
- Assist management in preparing structured sales and marketing meeting agendas, capturing key actions, and ensuring all teams remain aligned on priorities and upcoming activity.
- Support the Content Manager across all campaign and social content activity, including photoshoot production; including assistance with location and casting briefs, call sheets, itineraries, and on-set support.
- Collaborate with the wider creative and commercial teams to ensure campaign content and messaging are effective and consistent across all touchpoints.

PR
- Manage seasonal sample coordination, maintaining an accurate inventory of samples, logging all press and photoshoot loans, and liaising with PR and wholesale showrooms to track sample movements.
- Coordinate the sharing of seasonal assets with external PR agencies, handle requests for additional content, and follow up on opportunities to secure coverage and exposure.
- Support management in overseeing the relationship with the PR agency, including preparing for and attending seasonal meetings, ensuring clear communication and alignment on campaign priorities.
- Manage in-store press and stylist pulls, build relationships with stylists to maximise placement opportunities, and communicate effectively with retail teams to ensure adherence to shop-stock loan protocols, deposits, and return deadlines.

Office + Administration
- Coordinate Oliver Spencer’s personal and professional calendar; scheduling internal and external meetings, travel, fittings, and shoots, resolving scheduling conflicts, preparing briefs, and communicating updates discreetly and efficiently.
- Provide general office admin; including answering calls, maintaining a tidy and organised workspace and assisting with day-to-day operational needs.
- Assist with coordinating and work at the seasonal sample sale.
- When required, assist with social media scheduling and publishing.
- When required, assist with online customer service queries and retail cover.

Requirements
- Minimum 2 years’ experience in a Sales or Marketing role (luxury menswear background desirable)
- A passion for style, menswear, design, and the Oliver Spencer and Favourbrook brands
- Excellent written and verbal communication skills
- Strong organisational and time-management skills, attention to detail, and the ability to work both independently and collaboratively
- Excellent problem-solving and analytical skills
- Proficiency in Microsoft Office (especially Excel); knowledge of HTML, CMS and SEO desirable

Benefits
- Generous seasonal clothing and staff discount
- Cycle to Work Scheme
- Monthly team socials

This is a full-time role permanently based at our HQ in Lambs Conduit Street, Holborn in London and your working hours will be between 8/9am-5/6pm in the office.

To apply, please email your CV and covering letter to careers@oliverspencer.co.uk