Employment at Oliver Spencer
Shop Manager for our Shoes & Accessories Store
Your core responsibilities will be as follows
Maximise and drive retail sales contribution from Oliver Spencer Shoes & Accessories, 58 Lambs Conduit Street.
Be an ambassador for Oliver Spencer and lead by example on and off the shop floor.
Manage all operational aspects of Oliver Spencer, 58 Lambs Conduit Street.
Your duties are as follows:
Drive and manage sales in-line with financial objectives set.
Maintain a high-level of customer service; develop and encourage close relationships with key customers; encouraging loyalty and exceeding expectations.
Monitor competitor and local activity to ensure the store proposition feels current and engaging.
Work with head office to devise retail marketing / communications calendar; planning customer and promotional events.
Constantly looking at ways to drive traffic and maintain customer retention in-store.
Work to weekly, monthly, seasonal and annual brand / store objectives.
Manage and oversee the presentation of the store, ensuring that it falls in line with brand expectations.
Manage and oversee the stock control in-store; handling weekly replenishments, managing a safe and organised stock room, coordinating quarterly stock takes and continually looking at ways to improve loss-prevention.
Understand intricately how to operate retail EPOS system and other systems.
Working closely with the production and sales teams, to propose the buying plan every season, specifically for amounts and quantities of styles, sizes, repetitions etc.
Work closely with back office teams; helping provide buying strategies to ensure the retail proposition is in line with the shop demands.
Ensure the store operates according to and in compliance with all regulatory, environmental and legal rules and requirements.
Work Experience & Skills
Weekend Sales Executive
We are looking for someone who is enthusiastic and personable and enjoys giving superb customer service, to work across our London stores, Saturdays 10-7 and Sundays 11.30-5.
(You must have previous menswear retail experience and speak fluent English)
To organise Oliver Spencer production post-sampling to finished product delivered.
Book Production space at all the factories
Create the dockets and dossiers for each factory
Seeing garments through from a sample through to an approved PPS including fit meetings
Organising any pattern changes, the grades and what sizes are required and generating the specs
Keeping factories updated with deliveries on cloth, trims, grades etc.
Visiting the factories on a regular basis to oversee production, incl Portugal
Quality control all garments
General office duties
Skills & Experience
Will ideally have a fashion related degree and have worked in a similar role in menswear production.
Must be super organised, flexible and good at maintaining relationships as well as understand a garment technically.
Hours are Monday to Friday, 9am - 6pm, 5 days a week.
Based in WC1 Holborn.
Salary depending on experience.